Term and Conditions

Welcome to Aqua Shop, your trusted partner in competitive swimming equipment for over 30 years. These Terms and Conditions govern your use of our website at swimmingequipments.com and all purchases made through our platform. By accessing our website and making purchases, you agree to be bound by these terms.

2. User Obligations and Responsibilities

As a valued customer of Aqua Shop, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Use our website and services only for lawful purposes
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Comply with all applicable laws and regulations in your jurisdiction
• Ensure you are of legal age to form binding contracts in your jurisdiction
• Review product specifications carefully before purchase to ensure proper fit and function

3. Products and Services Description

Aqua Shop specializes in professional swimming equipment for competitive swimmers:

• Product Range: We offer a comprehensive selection of swimming equipment including wetsuits, race suits, training fins, goggles, ear plugs, nose clips, and specialized training tools
• Quality Assurance: All products are selected to meet the demanding standards of competitive swimmers
• Product Information: We strive to provide accurate product descriptions, specifications, and sizing information. However, slight variations may occur
• Availability: All products are subject to availability. We reserve the right to discontinue any product without notice
• Pricing: All prices are listed in US dollars and are subject to change without notice

4. Order and Payment Terms

Order Process

• All orders are subject to acceptance and product availability
• Order confirmation does not constitute our acceptance of your order
• We reserve the right to refuse or cancel any order for any reason

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Order Processing and Shipping

• Processing Time: Orders are processed within 1-2 business days
• Shipping Methods:
  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)
• Shipping Restrictions: We ship worldwide except for some Asian countries and remote locations
• International Customers: Customers are responsible for any customs duties or import taxes

5. Returns and Exchanges

We want you to be completely satisfied with your Aqua Shop purchase:

Eligibility Requirements

• Timeframe: 15 days from delivery date
• Condition: Items must be unused, unworn with original tags attached
• Packaging: Original packaging and all accessories must be included

Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned once opened or used:

• Ear Plugs
• Nose Clips
• Electronics
• Any products with removed hygiene seals

Return Process

• Contact us within 15 days of receipt at [email protected]
• Include your order number and reason for return
• Return shipping costs are the customer’s responsibility unless due to our error
• Refunds are processed within 5-7 business days after we receive and inspect returns
• Original shipping fees are non-refundable

Damaged or Defective Items

• Contact us within 48 hours of delivery
• Provide photos of the damage or defect
• We’ll arrange for a replacement at no additional cost

6. Intellectual Property

All content on the Aqua Shop website, including but not limited to:

• Text, graphics, logos, and images
• Product descriptions and specifications
• Website design and layout
• Brand names and trademarks

are the property of Aqua Shop or our suppliers and are protected by international copyright and trademark laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

7. Limitation of Liability

Aqua Shop strives to provide accurate information and high-quality products, however:

• We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or website
• Our total liability for any claim related to your use of our website or products shall not exceed the purchase price of the products in question
• We are not responsible for delays in shipping caused by carriers, customs, or other factors beyond our control
• We do not guarantee that our website will be error-free or uninterrupted
• Customers are responsible for ensuring that products purchased meet their specific needs and competition regulations

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your data.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of California, United States. Any disputes arising from these terms or your use of our website shall be resolved in the courts of Sacramento, California.

10. Changes to Terms

Aqua Shop reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

11. Contact Information